TERMS OF SERVICE
Last updated: 6 September 2025
These Terms of Service (“Terms”) govern your access to and use of StudyPlans.co.uk and any related apps, services, and features (the “Services”), operated by StudyPlans (“StudyPlans”, “we”, “us”, or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Because children may use our Services, we design and operate them with children’s privacy and safety in mind and follow UK law including the UK GDPR, the Data Protection Act 2018, and the ICO Age-Appropriate Design Code (Children’s Code). For information on how we process personal data, see our Privacy Notice at StudyPlans.co.uk or contact us at contact@studyplans.co.uk.
WHO WE ARE AND HOW TO CONTACT US
Controller/Operator: StudyPlans operating the website StudyPlans.co.uk
Contact email: contact@studyplans.co.uk
If we appoint a Data Protection Officer or an EU representative, we will update these Terms and our Privacy Notice accordingly.
ELIGIBILITY AND ACCOUNTS
2.1 Age and consent. In the UK, users under 13 must have verifiable consent from a parent or legal guardian to create and use an account. We take reasonable steps to verify that consent. If we learn that a child has registered without required consent, we will take steps to delete the account.
2.2 Parents/guardians. If you are a parent or legal guardian and create, approve, or manage an account for a child, you agree to these Terms on the child’s behalf and are responsible for the child’s activity on the Services.
2.3 Educators and schools. If you are a teacher or school representative creating or managing student accounts, you confirm you have appropriate authority and, where required, have obtained parental/guardian consent. You agree to use the Services in compliance with your institution’s policies and applicable law.
2.4 Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at contact@studyplans.co.uk of any suspected unauthorised use or security incident.
2.5 Accurate information. You must provide accurate information and keep it up to date. Nicknames may be used for student display names where appropriate to protect privacy.
SERVICES AND AVAILABILITY
3.1 We provide an online platform to create, manage, and track study plans, classes, assignments, and related educational content.
3.2 We may introduce, modify, or remove features; suspend or discontinue parts of the Services; or apply usage limits, all with reasonable notice where feasible. We do not guarantee that any content or feature will always be available.
3.3 Beta features. We may offer experimental or beta features. You accept such features “as is” for evaluation and feedback, which you grant us permission to use to improve the Services.
ACCEPTABLE USE
You agree not to:
a) break the law or infringe any third-party rights;
b) upload or share content that is illegal, defamatory, harassing, hateful, threatening, obscene, or otherwise inappropriate for children;
c) attempt to obtain unauthorised access to the Services, accounts, data, or systems, or interfere with their security or operation;
d) upload malware or engage in activity that disrupts or degrades the Services;
e) collect or process others’ personal data without a lawful basis, or encourage children to share more data than is necessary;
f) use the Services to advertise or solicit without our prior written consent;
g) bypass or disable features that protect children or privacy.
We may remove or block content, suspend, or terminate accounts that violate these Terms or applicable law.
USER CONTENT
5.1 Ownership. You retain ownership of content you submit, upload, or create on the Services (“User Content”).
5.2 Licence to us. You grant StudyPlans a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, and display your User Content solely to operate, secure, provide, and improve the Services, including to personalise learning (not for marketing to children).
5.3 Responsibility. You are responsible for your User Content, including ensuring you have the rights to submit it and that it complies with these Terms. We do not prior-review all content and are not responsible for content posted by users.
5.4 Educational visibility. If you join a class or group, certain User Content (for example, assignments, progress, or feedback) may be visible to your teacher and, where appropriate, classmates, consistent with child safety and our Privacy Notice.
5.5 Feedback. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without restriction.
INTELLECTUAL PROPERTY
6.1 Our rights. The Services, including all software, features, design, and content created by or for us, are owned by StudyPlans or our licensors and are protected by intellectual property laws. Except for the limited rights granted in these Terms, no rights are transferred to you.
6.2 Limited licence to you. Subject to these Terms, we grant you a personal, non-transferable, non-sublicensable, revocable licence to access and use the Services for lawful educational purposes.
6.3 Restrictions. You must not copy, distribute, modify, create derivative works based on, reverse engineer, or otherwise exploit the Services except as allowed by law or permitted by us in writing.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies as described in our Privacy Notice and, where applicable, our Cookie Notice. You can manage preferences via our cookie banner or your browser settings. For child users, we default to high-privacy choices and limit non-essential cookies.
THIRD-PARTY LINKS, SERVICES, AND OPEN-SOURCE
8.1 Third-party services. The Services may integrate or link to third-party websites or services (for example, payment processors or content libraries). We are not responsible for their content, policies, or practices. Check their terms and privacy notices.
8.2 Open-source components. The Services may include open-source software subject to their own licences. Where required, we will provide licence notices.
PAYMENTS, SUBSCRIPTIONS, AND CANCELLATIONS (IF APPLICABLE)
9.1 Payment processing. Payments are handled by third-party processors. We do not store full card data. You agree to the processor’s terms at checkout.
9.2 Subscriptions. If we offer paid plans, details (price, term, renewal, and cancellation) will be shown at purchase. Subscriptions typically renew automatically until cancelled.
9.3 Consumer cancellation (UK/EU). If you are a consumer in the UK/EU purchasing online, you may have a 14-day right to cancel under consumer law. You may be asked to consent to immediate service delivery; if you do and service starts, you may lose the right to cancel or owe a proportionate amount for the period used. Contact us to exercise statutory rights.
9.4 Refunds. We will honour any mandatory refunds required by law. Beyond statutory rights, our refund practices, if any, will be communicated at purchase.
PRIVACY, CHILDREN’S SAFEGUARDS, AND SAFETY
10.1 Privacy. Our Privacy Notice explains how we collect and use personal data and the rights available to users and parents/guardians. It forms part of these Terms.
10.2 Children’s accounts. We default to high privacy, limit public sharing, and do not use behavioural advertising targeted at children.
10.3 Reporting. To report concerns, misuse, or safety issues, contact contact@studyplans.co.uk. In emergencies, contact local authorities first.
HYPERLINKING TO OUR SITE
11.1 Permitted links. Government agencies, search engines, news organisations, online directory distributors, and widely recognised institutions may link to our homepage if the link is not deceptive, does not imply endorsement, and fits the linking site’s context.
11.2 Other links. We may consider reasonable requests from other organisations. You must not use our logo or branding without written permission.
11.3 Frames. You may not frame our pages or otherwise alter the visual presentation of our site without prior written consent.
CONTENT LIABILITY AND YOUR WEBSITE
If you link to our Services from your website, you agree not to present content that is unlawful, offensive, or infringes third-party rights. We are not responsible for content on third-party websites. You agree to remove any links to our Services upon our request if we reasonably consider the link inappropriate or misleading.
SERVICE CHANGES; SUSPENSION AND TERMINATION
13.1 Your termination. You may stop using the Services at any time. You can request account deletion via your settings or by contacting us.
13.2 Our suspension/termination. We may suspend or terminate access where reasonably necessary to protect users, comply with law, or address violations of these Terms. We will act proportionately and notify you where lawful and feasible.
13.3 Effect of termination. On termination, your right to use the Services ends. We may retain or delete data in accordance with our Privacy Notice and legal obligations.
WARRANTY DISCLAIMER
Except as required by law, the Services are provided “as is” and “as available”. We do not promise that the Services will be uninterrupted or error-free, or that content will be accurate, complete, or current at all times. Nothing in this section affects statutory rights that cannot be limited by contract, including your rights under the Consumer Rights Act 2015 for digital content supplied for a price.
LIMITATION OF LIABILITY
15.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
15.2 Subject to 15.1, we are not liable for: loss or damage that is not reasonably foreseeable; loss of profits, revenue, business, goodwill, or data; or indirect or consequential loss. For consumers, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill.
15.3 If you are a paying customer, and to the extent permitted by law, our total liability for all claims in any 12-month period will not exceed the total fees you paid to us for the Services in that period. If you use the Services without charge, our total liability will not exceed £50. These caps do not apply to the liabilities set out in 15.1.
COMPLAINTS AND DISPUTE RESOLUTION
16.1 Contact us first. Most issues can be resolved informally. Please contact contact@studyplans.co.uk.
16.2 Governing law. If you reside in the UK, these Terms and any dispute are governed by the laws of England and Wales. If you reside in the EU, you may benefit from mandatory consumer protection provisions of your country of residence.
16.3 Jurisdiction. Courts of England and Wales will have jurisdiction, except that consumers resident in the EU may bring proceedings in their local courts as required by law.
Nothing in this section removes any mandatory rights you have under applicable consumer law.
CHANGES TO THESE TERMS
We may update these Terms from time to time. The “Last updated” date shows when they were last changed. If changes are material, we will take reasonable steps to notify you (for example, in-product notice or email). Continuing to use the Services after changes take effect means you accept the updated Terms.
MISCELLANEOUS
18.1 Entire agreement. These Terms and any policies referenced (including the Privacy Notice and, where applicable, a Cookie Notice or specific plan terms) form the entire agreement between you and us about the Services.
18.2 Severability. If a term is found unenforceable, the remainder remains in effect.
18.3 No waiver. A failure to enforce a provision is not a waiver of our right to do so later.
18.4 Assignment. You may not assign your rights or obligations under these Terms without our consent. We may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
18.5 Force majeure. We are not responsible for failure or delay caused by events beyond our reasonable control.
18.6 Third-party rights. No person other than you and us has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
CONTACT
If you have questions about these Terms or the Services, contact: contact@studyplans.co.uk
KID-FRIENDLY SUMMARY
Ask a parent or guardian to help you sign up if you are under 13. Be kind and do not post anything rude or unsafe. We may remove things that break the rules to keep everyone safe. If you see something that worries you, tell a trusted adult and email contact@studyplans.co.uk.
